Frequently asked questions
Will I be able to pause, rewind or watch the performance later?
No. Due to rights issues, the performance will only be broadcast live. You will not be able to pause, rewind or watch it at another time.
Which web browser do you recommend?
We recommend using Chrome (older browsers like Internet Explorer won’t work as well).
I want to watch the live stream on my television. How do I do that?
If you want to connect the live stream to your TV, this can be done with an HDMI cable.
I want to use Chromecast to watch it in TV. How do I do that?
How do I cast from my Android phone to my TV?
Will the live stream work if I’m abroad?
Yes, the live stream will work regardless of which country you are in.
I haven’t received the email with my password.
Doublecheck in your spam folder. If you haven’t received the email before the broadcast, let us know at email@example.com
My password doesn’t work
Type the entire password in the box, make sure CAPS LOCK isn’t activated.
If the video is choppy or not playing smooth, what can I do?
Try adjusting the resolution by tapping the cogwheel icon in the bottom right corner of the video player.
If you encounter problems call us at 040-208500 and we will do anything we can to help! We will be available one hour before the performance starts. Keep in mind that we unfortunately won’t be able to help you with technical issues having to do with the equipment in your home.
TEST YOUR HOME EQUIPMENT
This is a film for testing your home equipment, in advance of the online broadcast.